At Hera Public School, we strive to ensure clarity and transparency regarding payments. By accessing or using our services, you agree to adhere to the terms outlined in this Refund and Cancellation Policy.

Cancellation Policy

• Once a payment is made for admissions, tuition fees, or any other school-related service, cancellations are not permitted.
• All payments made are non-refundable and non-transferable under any circumstances, including withdrawal of a student from the school.
• We encourage users to thoroughly review the terms, services, and fee structures before proceeding with any payment.

Refund Policy

• No Refunds: Payments made to Hera Public School for any purpose, including but not limited to application fees, admission fees, tuition fees, or other miscellaneous charges, are strictly non-refundable.
• Refunds are not provided for canceled services, non-attendance, or withdrawal of enrollment.

Sponsorship and Donations

• Donations made to sponsor the education of underprivileged students are non-refundable under any circumstances.
• We deeply value your contributions and assure you that all donations are utilized for the welfare and education of deserving students.
• If you wish to learn more about sponsoring a student or contributing to our scholarship fund, please contact us at [email protected] .

Exceptions

While we have a no-refund policy, exceptions may be considered only in extraordinary circumstances such as:

• Duplicate Payments: If a payment is made in error and the duplicate transaction is confirmed, a refund may be processed after verification.
• Technical Errors: In cases where a technical issue on our platform results in an overcharge or incorrect payment, we will review and address the matter.

Disputes and Resolutions

If you believe your case qualifies for an exception, you may contact us at [email protected] within 7 business days of the payment date.

• Your name
• Contact information
• Payment details (receipt, transaction ID, etc.)
• A detailed explanation of your request

Our team will review your case and respond within 14 business days. Decisions regarding refunds and cancellations are at the sole discretion of the school management and are final.

Contact Us

If you have any questions or concerns about this Refund and Cancellation Policy, please contact us.

• Hera Public School
• Visit: Azamgarh, Uttar Pradesh, India
• Email: [email protected]
• Call: +91-8484929177